After placing your order, kindly email us your customization preferences at [email protected]. For a portrait that truly captures the essence of your pet, please include the following details: A high-resolution photo of your pet, ideally in a standing or sitting position and facing forward.

Important Information:

• This is a pre-order item. The estimated time from order to dispatch is 6-8 weeks.

• Due to the personalized nature of this product, it is not eligible for refund or return, except in cases of product defects or incorrect customization details.

• Thank you for choosing us to celebrate your pet with this special portrait!